Shipping Policy

Thank you for shopping with Tolupe. We are committed to delivering your order in a timely and secure manner. Please read our shipping policy below for details on processing and delivery times.

Shipping Method

We currently offer Express Shipping for all orders.

Order Cut-Off Time: 02:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles)

Processing Time

All orders are processed within 7 to 9 business days (excluding weekends and holidays) after the order is placed. During peak periods or due to high demand, processing times may be slightly extended. You will receive an email notification once your order has been shipped.

Shipping Time

After your order has been processed, it will be shipped via Express Shipping, which typically takes 7 to 15 business days to arrive, depending on your location.

Shipping Cost

Flat fee: $6.49

Total Delivery Time

The total time it takes to receive your order is: Processing Time (7–9 business days) + Shipping Time (7–15 business days) = Estimated Total Delivery Time: 14 to 24 business days

Please note that these are estimated timeframes. Actual delivery times may vary slightly due to customs clearance, local postal delays, or other unforeseen factors.

Shipping Restrictions

We currently only deliver to addresses in Australia, the United States, Canada.

Shipping Carriers

We work with USPS and FedEx to ensure your order is delivered safely and efficiently.

Shipping Address

Please ensure that your shipping address is accurate and complete to avoid delays or delivery issues. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Tracking Information

Once your order has been shipped, a tracking number will be sent to your email. You can use this number to track your order’s progress at any time.

Contact

Address: 1214 Patann Dr, London, ON N5V 2J4, Canada

Email: contact@tolupe.com

Support time : Mon-Sat (9am-6pm) EST