Cancellation and Modification

1. Timeframe for cancellation or modification:

  • Customers can cancel or modify orders within 4 hours from the time of purchase.

2. Process for cancellation or modification:

  • To cancel or modify an order, please send an email to the address provided on our website.

  • Please provide the necessary order information so we can confirm and process your request accurately and promptly.

3. Fee policy:

  • There are no fees for canceling or modifying orders within 4 hours from the time of purchase.

4. Customer support:

  • If you have any questions or need further assistance, please send an email to the address provided on our website. Our team will be happy to assist you.

Designed for every step of your active lifestyle.

GET IN TOUCH

VN Address: 102 Truong Chinh Street, Dong Da District, Hanoi, Vietnam

US Address: 1942 Broadway St. STE 314C, Boulder, CO 80302, United States

Email : contact@tolupe.com

Support 24/7

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